Code of Conduct

Code of Conduct

This code sets out principles and behaviors that the Indian Heritage Community reasonably expects from buyers and sellers.

Basic Principles

The Community expects buyers and sellers to:

• Conduct themselves honestly and in good faith at all times.
• Comply with all laws.
• Comply with Indian Heritage’s Terms and Conditions.

Sellers agree to:

• Describe items fully and accurately and answer questions promptly.
• Respond to questions and emails as soon as possible, and within 24 hours.
• Ensure items are shipped as soon as possible, and within a week of receiving orders, unless otherwise indicated in the listing or agreed by both parties.
• Not to subsequently spam previous buyers.

Buyers agree to:

• Respond to emails as soon as possible, and within two working days.
• Not to place negative feedback without making best endeavors to resolve issues through emails first.
• Not to subsequently spam previous sellers.